About Us

The Charlotte Freedom Detox & Recovery Center Team

Here for You 24/7

The withdrawal process can seem daunting and uncomfortable, so much so that it’s often the reason why those with alcohol or drug addictions are hesitant to fully commit to getting clean, even if they want to and know it’s what’s best for them. Freedom Detox & Recovery Center addresses this uncertainty and fear with our detox services in Charlotte. Our individualized care in a clinical setting provides a private space for you to detox, while still allowing our team of medical professionals to monitor your status and be on hand should any issues arise.

Meet our Team

Freedom Detox & Recovery Center is both CARF accredited and LegitScript certified, which means our facility has demonstrated that we meet specific standards for medical care and treatment. But we don’t just aim to meet healthcare standards – we exceed them. Our priority is our clients’ well-being, and every member of our detox team goes above and beyond to make sure our clients have everything they need and are comfortable.

Our licensed and credentialed team consists of nurses, medical providers, counselors and other support staff such as discharge coordinators who can prepare you for your next steps once you’ve detoxed. Our team is prepared to stand by your side every step of the way, because we know committing to sobriety takes hard work and support. You’ll never be alone on this journey when you’re with us.

We’re also always accessible, offering our services 24 hours a day, 7 days a week. You can trust that when you need our help, we’ll be there.

Call our Charlotte detox team today at (800) 475-2312.

  • Katharina Zunk

    Katharina Zunk

    Senior Vice President of Operations

    Katharina was raised in the Northeastern region of Pennsylvania and subsequently in New England. She later relocated to South Florida, where she commenced her career in behavioral health, specializing in substance use and mental health disorders.

    Afterwards, Katharina earned her Master of Business Administration in Health Care Administration from KEU. She possesses over a decade of experience in the field, having held various executive operational roles throughout her career.

    Katharina has successfully led numerous talented teams within the behavioral health sector, drawing on her extensive experience in executive leadership for substance use disorder and mental health facilities. Her areas of specialization include facility startups and turnaround strategies, as well as compliance with CARF, Joint Commission and state standards.

  • Shannon Moore Headshot

    Shannon Moore BSW, MSW

    Executive Director

    Shannon Moore has been a dedicated member of the Pyramid Healthcare team since 2022 and currently serves as Executive Director of Freedom Detox & Recovery. Her leadership is grounded in hands-on experience, compassion, and a deep understanding of the behavioral health and substance use disorder treatment field.

    Throughout her career in behavioral health, Shannon has served in a variety of progressively responsible roles, including Behavioral Health Technician (BHT), BHT Lead, Case Manager, Program Lead, Assistant Program Director, and now Executive Director. Her experience across both direct care and operational leadership has given her a unique, well-rounded perspective on the recovery journey, the needs of the individuals and families we serve, and the importance of supporting the team members who provide care each day. 

    Shannon earned her Bachelor of Social Work (BSW) and is currently pursuing her Master of Social Work (MSW) at the University of Kentucky, with an anticipated graduation date of May 2027. She is passionate about helping individuals recover from substance use disorders and firmly believes that recovery is possible for everyone when they are met with compassion, dignity, and the right support. 

    Her commitment to this work is also deeply personal. Having experienced the loss of multiple family members to alcoholism, Shannon understands firsthand the profound impact alcohol use disorder can have not only on individuals, but on entire families. These experiences have strengthened her commitment to providing compassionate, person-centered care and helping individuals find hope, healing, and a meaningful path forward. 

    As Executive Director, Shannon is especially proud of the culture at Freedom Detox & Recovery. She believes one of the program’s greatest strengths is its welcoming, home-like atmosphere, where individuals are treated with dignity, respect, and compassion from the moment they walk through the door. She is committed to fostering an environment where clients feel safe and valued while ensuring staff feel supported, empowered, and connected to the important mission they serve. 

    For Shannon, leadership is about remaining connected to the people behind the work. From beginning her journey in direct client care to now leading Freedom Detox & Recovery, she continues to bring the same belief to her work each day: every person deserves to be welcomed with compassion, given hope, and provided the opportunity to begin a new chapter in recovery.